Hey! I'm Matthew.
My curiousity and work delves into Design Strategy.
Explore projects
Led the end-to-end redesign and migration of TD Bank's in-store and digital onboarding platform, unifying a fragmented legacy system into a cohesive experience. Introduced multi-party applications and product shopping to streamline customer journeys and reduce drop-off.
Developed a comprehensive QA framework for product teams, establishing defect taxonomies and triage workflows. Built a custom linter to automate defect detection and streamline the design-to-development hand-off. Catalogued 3 years of backlogged defects and achieved an 83% resolution rate per release.
Designing an intuitive product comparison experience for TD's mobile banking app, enabling customers to easily evaluate financial products side-by-side with personalized recommendations.